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Insights

Beyond Connectivity: How Telcos Can Turn Security into Enterprise Growth

Insights

Beyond Connectivity: How Telcos Can Turn Security into Enterprise Growth

Insights

Beyond Connectivity: How Telcos Can Turn Security into Enterprise Growth

Insights

The AI Token Economy: Why It Will Reshape the Telecommunications Industry

Insights

The AI Token Economy: Why It Will Reshape the Telecommunications Industry

Insights

The AI Token Economy: Why It Will Reshape the Telecommunications Industry

Insights

Telco AI Readiness: Readiness Data Helps Manage Digital Transformation Risks

Telcos Know They Need to Modernize. The Real Barrier Is Risk.
Insights

Telco AI Readiness: Readiness Data Helps Manage Digital Transformation Risks

Telcos Know They Need to Modernize. The Real Barrier Is Risk.
Insights

Telco AI Readiness: Readiness Data Helps Manage Digital Transformation Risks

Telcos Know They Need to Modernize. The Real Barrier Is Risk.
Insights

Telco AI Readiness: Does Data Readiness Matter When AI Overlays Exist?

Insights

Telco AI Readiness: Does Data Readiness Matter When AI Overlays Exist?

Insights

Telco AI Readiness: Does Data Readiness Matter When AI Overlays Exist?

Insights

Consumer Insights: Customer Stickiness & Loyalty in European Telecommunications

Tier 1, Tier 2 & MVNO Operators - Country-Level Opportunity Analysis
Insights

Consumer Insights: Customer Stickiness & Loyalty in European Telecommunications

Tier 1, Tier 2 & MVNO Operators - Country-Level Opportunity Analysis
Insights

Consumer Insights: Customer Stickiness & Loyalty in European Telecommunications

Tier 1, Tier 2 & MVNO Operators - Country-Level Opportunity Analysis
Insights

Telecom AI Readiness: Why Telco AI Pilots Stall Before They Scale

And the Importance of a Telco’s Digital Quotient
Insights

Telecom AI Readiness: Why Telco AI Pilots Stall Before They Scale

And the Importance of a Telco’s Digital Quotient
Insights

Telecom AI Readiness: Why Telco AI Pilots Stall Before They Scale

And the Importance of a Telco’s Digital Quotient
Insights

ZerofyX: How Telco Bill Offset Loyalty Rewards Can Power App Monetization

How ZerofyX Turns Billing into Telco Loyalty Moments
Insights

ZerofyX: How Telco Bill Offset Loyalty Rewards Can Power App Monetization

How ZerofyX Turns Billing into Telco Loyalty Moments
Insights

ZerofyX: How Telco Bill Offset Loyalty Rewards Can Power App Monetization

How ZerofyX Turns Billing into Telco Loyalty Moments
Insights

Telecom Loyalty Economics: Turning Rewards Into Customer Value and Growth

Increasing Touchpoints, Making Rewards Relevant, Boosting Loyalty Economics
Insights

Telecom Loyalty Economics: Turning Rewards Into Customer Value and Growth

Increasing Touchpoints, Making Rewards Relevant, Boosting Loyalty Economics
Insights

Telecom Loyalty Economics: Turning Rewards Into Customer Value and Growth

Increasing Touchpoints, Making Rewards Relevant, Boosting Loyalty Economics
Insights

Beyond Connectivity: How Telcos Can Turn Security into Enterprise Growth

Insights

Beyond Connectivity: How Telcos Can Turn Security into Enterprise Growth

Insights

Beyond Connectivity: How Telcos Can Turn Security into Enterprise Growth

Insights

The AI Token Economy: Why It Will Reshape the Telecommunications Industry

Insights

The AI Token Economy: Why It Will Reshape the Telecommunications Industry

Insights

The AI Token Economy: Why It Will Reshape the Telecommunications Industry

Insights

Telco AI Readiness: Readiness Data Helps Manage Digital Transformation Risks

Telcos Know They Need to Modernize. The Real Barrier Is Risk.
Insights

Telco AI Readiness: Readiness Data Helps Manage Digital Transformation Risks

Telcos Know They Need to Modernize. The Real Barrier Is Risk.
Insights

Telco AI Readiness: Readiness Data Helps Manage Digital Transformation Risks

Telcos Know They Need to Modernize. The Real Barrier Is Risk.
Insights

Telco AI Readiness: Does Data Readiness Matter When AI Overlays Exist?

Insights

Telco AI Readiness: Does Data Readiness Matter When AI Overlays Exist?

Insights

Telco AI Readiness: Does Data Readiness Matter When AI Overlays Exist?

Insights

Consumer Insights: Customer Stickiness & Loyalty in European Telecommunications

Tier 1, Tier 2 & MVNO Operators - Country-Level Opportunity Analysis
Insights

Consumer Insights: Customer Stickiness & Loyalty in European Telecommunications

Tier 1, Tier 2 & MVNO Operators - Country-Level Opportunity Analysis
Insights

Consumer Insights: Customer Stickiness & Loyalty in European Telecommunications

Tier 1, Tier 2 & MVNO Operators - Country-Level Opportunity Analysis
Insights

Telecom AI Readiness: Why Telco AI Pilots Stall Before They Scale

And the Importance of a Telco’s Digital Quotient
Insights

Telecom AI Readiness: Why Telco AI Pilots Stall Before They Scale

And the Importance of a Telco’s Digital Quotient
Insights

Telecom AI Readiness: Why Telco AI Pilots Stall Before They Scale

And the Importance of a Telco’s Digital Quotient
Insights

ZerofyX: How Telco Bill Offset Loyalty Rewards Can Power App Monetization

How ZerofyX Turns Billing into Telco Loyalty Moments
Insights

ZerofyX: How Telco Bill Offset Loyalty Rewards Can Power App Monetization

How ZerofyX Turns Billing into Telco Loyalty Moments
Insights

ZerofyX: How Telco Bill Offset Loyalty Rewards Can Power App Monetization

How ZerofyX Turns Billing into Telco Loyalty Moments
Insights

Telecom Loyalty Economics: Turning Rewards Into Customer Value and Growth

Increasing Touchpoints, Making Rewards Relevant, Boosting Loyalty Economics
Insights

Telecom Loyalty Economics: Turning Rewards Into Customer Value and Growth

Increasing Touchpoints, Making Rewards Relevant, Boosting Loyalty Economics
Insights

Telecom Loyalty Economics: Turning Rewards Into Customer Value and Growth

Increasing Touchpoints, Making Rewards Relevant, Boosting Loyalty Economics
News

53% of European Consumers Are Open to Switching Mobile Providers as Telco Loyalty Comes Under Pressure

New Circles analysis finds price and network quality remain the foundations of retention, while bundles, rewards and personalization must prove their impact on customer loyalty
News

53% of European Consumers Are Open to Switching Mobile Providers as Telco Loyalty Comes Under Pressure

New Circles analysis finds price and network quality remain the foundations of retention, while bundles, rewards and personalization must prove their impact on customer loyalty
News

53% of European Consumers Are Open to Switching Mobile Providers as Telco Loyalty Comes Under Pressure

New Circles analysis finds price and network quality remain the foundations of retention, while bundles, rewards and personalization must prove their impact on customer loyalty
News

68% of Americans Want to ‘Earn’ Their Way Out of Phone Bill, Survey Finds

National consumer survey reveals eroding loyalty to traditional telecoms, new gamification economy around phone bills
News

68% of Americans Want to ‘Earn’ Their Way Out of Phone Bill, Survey Finds

National consumer survey reveals eroding loyalty to traditional telecoms, new gamification economy around phone bills
News

68% of Americans Want to ‘Earn’ Their Way Out of Phone Bill, Survey Finds

National consumer survey reveals eroding loyalty to traditional telecoms, new gamification economy around phone bills
News

Circles, Greyskies and HCLTech Collaborate in TM Forum Catalyst Program to Accelerate AI-led Autonomous Network Operations

News

Circles, Greyskies and HCLTech Collaborate in TM Forum Catalyst Program to Accelerate AI-led Autonomous Network Operations

News

Circles, Greyskies and HCLTech Collaborate in TM Forum Catalyst Program to Accelerate AI-led Autonomous Network Operations

News

Circles and OpenAI Announce Major Milestone in Building the World’s First AI-Native Telco Stack

News

Circles and OpenAI Announce Major Milestone in Building the World’s First AI-Native Telco Stack

News

Circles and OpenAI Announce Major Milestone in Building the World’s First AI-Native Telco Stack

News

Circles Strengthens Technology Leadership to Support Next Phase of Growth

News

Circles Strengthens Technology Leadership to Support Next Phase of Growth

News

Circles Strengthens Technology Leadership to Support Next Phase of Growth

News

Circles Further Strengthens Leadership Team to Power Its Next Phase of Global Growth and Category Creation

News

Circles Further Strengthens Leadership Team to Power Its Next Phase of Global Growth and Category Creation

News

Circles Further Strengthens Leadership Team to Power Its Next Phase of Global Growth and Category Creation

News

Circles and Huawei Sign Strategic Collaboration to Advance AI-Native Digital Telecom Solutions Globally

News

Circles and Huawei Sign Strategic Collaboration to Advance AI-Native Digital Telecom Solutions Globally

News

Circles and Huawei Sign Strategic Collaboration to Advance AI-Native Digital Telecom Solutions Globally

News

Circles.Life launches Zerofy Cashback Card with Airwallex and Visa, offering zero conditions and unlimited instant cashbacks worldwide

News

Circles.Life launches Zerofy Cashback Card with Airwallex and Visa, offering zero conditions and unlimited instant cashbacks worldwide

News

Circles.Life launches Zerofy Cashback Card with Airwallex and Visa, offering zero conditions and unlimited instant cashbacks worldwide

Knowledge Hub

Predictive ARPU Growth Models for Techcos

Predictive ARPU models synchronise live subscriber behaviour with next-best-offer engines to surface upsell moments before a customer compares tariffs.
Knowledge Hub

Predictive ARPU Growth Models for Techcos

Predictive ARPU models synchronise live subscriber behaviour with next-best-offer engines to surface upsell moments before a customer compares tariffs.
News

Predictive ARPU Growth Models for Techcos

Predictive ARPU models synchronise live subscriber behaviour with next-best-offer engines to surface upsell moments before a customer compares tariffs.
Knowledge Hub

Generative AI Customer Support & CX Automation: Beyond the Scripted Chatbot

Generative AI support reads live billing and account context to resolve subscriber questions without a scripted decision tree or human queue.
Knowledge Hub

Generative AI Customer Support & CX Automation: Beyond the Scripted Chatbot

Generative AI support reads live billing and account context to resolve subscriber questions without a scripted decision tree or human queue.
News

Generative AI Customer Support & CX Automation: Beyond the Scripted Chatbot

Generative AI support reads live billing and account context to resolve subscriber questions without a scripted decision tree or human queue.
Knowledge Hub

What Is Data Science in Telecom: The Predictive Foundation Beneath the Network

Data science in telecom is the predictive foundation, not a reporting function. See the models, the data stack, and why prediction beats hindsight.
Knowledge Hub

What Is Data Science in Telecom: The Predictive Foundation Beneath the Network

Data science in telecom is the predictive foundation, not a reporting function. See the models, the data stack, and why prediction beats hindsight.
News

What Is Data Science in Telecom: The Predictive Foundation Beneath the Network

Data science in telecom is the predictive foundation, not a reporting function. See the models, the data stack, and why prediction beats hindsight.
Knowledge Hub

AI-Driven Loyalty Systems: Beyond Points and Rewards

Traditional loyalty programmes are cost centres. AI loyalty catalyses retention at the moment of departure intent, personalised and predictive by design.
Knowledge Hub

AI-Driven Loyalty Systems: Beyond Points and Rewards

Traditional loyalty programmes are cost centres. AI loyalty catalyses retention at the moment of departure intent, personalised and predictive by design.
News

AI-Driven Loyalty Systems: Beyond Points and Rewards

Traditional loyalty programmes are cost centres. AI loyalty catalyses retention at the moment of departure intent, personalised and predictive by design.
Knowledge Hub

AI-Driven Customer Experience: Predict the Failure Before the Call

AI CX personalisation predicts subscriber failures and next-best actions before the customer contacts support. Proactive resolution, not reactive care.
Knowledge Hub

AI-Driven Customer Experience: Predict the Failure Before the Call

AI CX personalisation predicts subscriber failures and next-best actions before the customer contacts support. Proactive resolution, not reactive care.
News

AI-Driven Customer Experience: Predict the Failure Before the Call

AI CX personalisation predicts subscriber failures and next-best actions before the customer contacts support. Proactive resolution, not reactive care.
Knowledge Hub

Agentic AI for Telecom: Moving Beyond Conversational Chatbots

Agentic AI has native BSS and OSS access to resolve subscriber issues end-to-end without human escalation. Chatbots describe the problem; agents fix it.
Knowledge Hub

Agentic AI for Telecom: Moving Beyond Conversational Chatbots

Agentic AI has native BSS and OSS access to resolve subscriber issues end-to-end without human escalation. Chatbots describe the problem; agents fix it.
News

Agentic AI for Telecom: Moving Beyond Conversational Chatbots

Agentic AI has native BSS and OSS access to resolve subscriber issues end-to-end without human escalation. Chatbots describe the problem; agents fix it.
Knowledge Hub

The Churn Engine: Predictive AI for Customer Retention

Churn is a data latency problem. AI-native retention synchronises subscriber micro-behaviours with real-time triggers before the billing cycle closes.
Knowledge Hub

The Churn Engine: Predictive AI for Customer Retention

Churn is a data latency problem. AI-native retention synchronises subscriber micro-behaviours with real-time triggers before the billing cycle closes.
News

The Churn Engine: Predictive AI for Customer Retention

Churn is a data latency problem. AI-native retention synchronises subscriber micro-behaviours with real-time triggers before the billing cycle closes.
Knowledge Hub

Unlocking ARPU Growth Through Digital Lifestyle Bundles

Knowledge Hub

Unlocking ARPU Growth Through Digital Lifestyle Bundles

News

Unlocking ARPU Growth Through Digital Lifestyle Bundles

Circles Xplore: Innovation That Starts With Engagement

AI is transforming how people live, work, and connect - and telcos can no longer afford to stay static. Xplore is Circles.Life’s AI-native engagement engine that helps operators reinvent their apps into personal, intelligent, and rewarding digital ecosystems.

Co-Creating Telco to Techco Transformation

n this episode of Future Forward: Circles Leadership Perspectives, Riana (VP & GM of Global Customer Success at Circles shares why customer success at Circles is more than solving problems, but about working side by side with partners to co-create growth and deliver measurable impact. Riana breaks down what “impact” looks like in real terms. For Circles, customer success means being deeply embedded in partners’ transformation journeys, to deliver results that matter. Watch now to learn how Circles’ customer success model helps partners move faster, perform better, and win in the techco era. Subscribe for more insights!

The Circles’ Advantage: Guiding the leap from Telco to Techco

In this episode of Future Forward: Circles Leadership Perspectives, Fabian Sossa, VP of Global Marketing at Circles, breaks down why the telco industry is at a turning point, and how the shift from telco to techco is defined by ecosystems, experiences, and services customers truly value.

Beyond Connectivity: The Next Wave of Telco Innovation

In this episode of Future Forward: Circles leadership perspectives, Vipin Sharma, head of product innovation at Circles, shares how Circles is reshaping the telco landscape through AI-powered personalization, embedded connectivity, and new digital experiences.

From Legacy to Lean: Circles' Digital Telco Advantage

In this episode of Future Forward: Circles Leadership Perspectives, Ashish Gupta, Head of Strategic Partnerships, unpacks why Circles' origins as a digital-native telco operator give it a powerful edge in today’s evolving telecom landscape.

Revenue Reinvention: How Circles Evolves with Its Customers

In this episode of Future Forward: Circles Leadership Perspectives, Awais Malik, Chief Growth Officer at Circles, shares how Circles’ growth is deeply rooted in one core principle: listening to customers.

10x Problem Solving: Engineering with Purpose at Circles

In this episode of Future Forward: Circles Leadership Perspectives, Kannan Alagappan, Chief Technology Officer at Circles, shares how Circles incorporates engineering excellence with deep customer-centricity to deliver real-world impact quickly.

The Future of Telco is Tech: How Circles is Pioneering the Future

In this launch episode, Circles’ Co-Founder & CEO, Rameez Ansar, shares how Circles is redefining what it means to be a telco in the digital age. From pioneering Singapore’s first fully digital telco to powering global operators with our platform, Circles, we’ve helped our four partners (KDDI, Telkomsel, e& and AT&T Mexico), build, operate, and launch well-loved digital brands that customers truly embrace.

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