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Insights

ZerofyX: How Telco Bill Offset Loyalty Rewards Can Power App Monetization

How ZerofyX Turns Billing into Telco Loyalty Moments
Insights

ZerofyX: How Telco Bill Offset Loyalty Rewards Can Power App Monetization

How ZerofyX Turns Billing into Telco Loyalty Moments
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ZerofyX: How Telco Bill Offset Loyalty Rewards Can Power App Monetization

How ZerofyX Turns Billing into Telco Loyalty Moments
Insights

Telecom Loyalty Economics: Turning Rewards Into Customer Value and Growth

Increasing Touchpoints, Making Rewards Relevant, Boosting Loyalty Economics
Insights

Telecom Loyalty Economics: Turning Rewards Into Customer Value and Growth

Increasing Touchpoints, Making Rewards Relevant, Boosting Loyalty Economics
Insights

Telecom Loyalty Economics: Turning Rewards Into Customer Value and Growth

Increasing Touchpoints, Making Rewards Relevant, Boosting Loyalty Economics
Insights

Telco App Monetization: How to Move From Bill Payments to Non-Connectivity Revenue

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Telco App Monetization: How to Move From Bill Payments to Non-Connectivity Revenue

Insights

Telco App Monetization: How to Move From Bill Payments to Non-Connectivity Revenue

Insights

Insights from US Telco Consumer Survey 2026

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Insights from US Telco Consumer Survey 2026

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Insights from US Telco Consumer Survey 2026

Insights

MWC 2026: Of Horizontal Telco Clouds and AI Monetization

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MWC 2026: Of Horizontal Telco Clouds and AI Monetization

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MWC 2026: Of Horizontal Telco Clouds and AI Monetization

Insights

MWC 2026: Agentic AI & The Rise of Anticipatory Telcos

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MWC 2026: Agentic AI & The Rise of Anticipatory Telcos

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MWC 2026: Agentic AI & The Rise of Anticipatory Telcos

Insights

MWC 2026: Scaling Telco AI in the IQ Era & The Structural Reset Opportunity

Agentic AI, Autonomous Networks, & Emerging AI Monetization Methods for Telcos
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MWC 2026: Scaling Telco AI in the IQ Era & The Structural Reset Opportunity

Agentic AI, Autonomous Networks, & Emerging AI Monetization Methods for Telcos
Insights

MWC 2026: Scaling Telco AI in the IQ Era & The Structural Reset Opportunity

Agentic AI, Autonomous Networks, & Emerging AI Monetization Methods for Telcos
Insights

Building an AI-Native Telecommunications Vision: From Connectivity to Intelligence

Insights

Building an AI-Native Telecommunications Vision: From Connectivity to Intelligence

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Building an AI-Native Telecommunications Vision: From Connectivity to Intelligence

Insights

Telco Personalization Trends in Southeast Asia: How Mobile Offers Are Evolving

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Telco Personalization Trends in Southeast Asia: How Mobile Offers Are Evolving

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Telco Personalization Trends in Southeast Asia: How Mobile Offers Are Evolving

Insights

Telco Bundling Trends: How AI Is Making Offers More Relevant

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Telco Bundling Trends: How AI Is Making Offers More Relevant

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Telco Bundling Trends: How AI Is Making Offers More Relevant

Insights

Beyond Connectivity: How Telcos Can Turn Security into Enterprise Growth

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Beyond Connectivity: How Telcos Can Turn Security into Enterprise Growth

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Beyond Connectivity: How Telcos Can Turn Security into Enterprise Growth

Insights

The AI Token Economy: Why It Will Reshape the Telecommunications Industry

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The AI Token Economy: Why It Will Reshape the Telecommunications Industry

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The AI Token Economy: Why It Will Reshape the Telecommunications Industry

Insights

Telco AI Readiness: Readiness Data Helps Manage Digital Transformation Risks

Telcos Know They Need to Modernize. The Real Barrier Is Risk.
Insights

Telco AI Readiness: Readiness Data Helps Manage Digital Transformation Risks

Telcos Know They Need to Modernize. The Real Barrier Is Risk.
Insights

Telco AI Readiness: Readiness Data Helps Manage Digital Transformation Risks

Telcos Know They Need to Modernize. The Real Barrier Is Risk.
Insights

Telco AI Readiness: Does Data Readiness Matter When AI Overlays Exist?

Insights

Telco AI Readiness: Does Data Readiness Matter When AI Overlays Exist?

Insights

Telco AI Readiness: Does Data Readiness Matter When AI Overlays Exist?

Insights

Consumer Insights: Customer Stickiness & Loyalty in European Telecommunications

Tier 1, Tier 2 & MVNO Operators - Country-Level Opportunity Analysis
Insights

Consumer Insights: Customer Stickiness & Loyalty in European Telecommunications

Tier 1, Tier 2 & MVNO Operators - Country-Level Opportunity Analysis
Insights

Consumer Insights: Customer Stickiness & Loyalty in European Telecommunications

Tier 1, Tier 2 & MVNO Operators - Country-Level Opportunity Analysis
Insights

Telecom AI Readiness: Why Telco AI Pilots Stall Before They Scale

And the Importance of a Telco’s Digital Quotient
Insights

Telecom AI Readiness: Why Telco AI Pilots Stall Before They Scale

And the Importance of a Telco’s Digital Quotient
Insights

Telecom AI Readiness: Why Telco AI Pilots Stall Before They Scale

And the Importance of a Telco’s Digital Quotient
News

Circles.Life awarded Gold in "Best Use of MarTech" at the CX Asia Excellence Awards 2024

News

Circles.Life awarded Gold in "Best Use of MarTech" at the CX Asia Excellence Awards 2024

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Circles.Life awarded Gold in "Best Use of MarTech" at the CX Asia Excellence Awards 2024

News

povo, Japan’s favourite digital telco, transforms the future of connectivity in Japan with Lawson

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povo, Japan’s favourite digital telco, transforms the future of connectivity in Japan with Lawson

News

povo, Japan’s favourite digital telco, transforms the future of connectivity in Japan with Lawson

News

Circles and e& International Mark One-Year Success of JV & Digital Telco Leadership

News

Circles and e& International Mark One-Year Success of JV & Digital Telco Leadership

News

Circles and e& International Mark One-Year Success of JV & Digital Telco Leadership

News

Circles Partners with Telkomsel, Providing an Advanced Software-as-a-Service (SaaS) Platform to Enhance Customer Digital Experience

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Circles Partners with Telkomsel, Providing an Advanced Software-as-a-Service (SaaS) Platform to Enhance Customer Digital Experience

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Circles Partners with Telkomsel, Providing an Advanced Software-as-a-Service (SaaS) Platform to Enhance Customer Digital Experience

News

povo2.0, Japan’s Favourite Digital Telco, Achieves Highest User Engagement and Customer Satisfaction Rates with Circles’ SaaS Technology

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povo2.0, Japan’s Favourite Digital Telco, Achieves Highest User Engagement and Customer Satisfaction Rates with Circles’ SaaS Technology

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povo2.0, Japan’s Favourite Digital Telco, Achieves Highest User Engagement and Customer Satisfaction Rates with Circles’ SaaS Technology

News

Circles at M360 APAC 2023: Delivering Digital Telco Experiences

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Circles at M360 APAC 2023: Delivering Digital Telco Experiences

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Circles at M360 APAC 2023: Delivering Digital Telco Experiences

News

Circles.Life voted as #1 in Singapore’s Best Customer Service Award for 2nd Year Running

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Circles.Life voted as #1 in Singapore’s Best Customer Service Award for 2nd Year Running

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Circles.Life voted as #1 in Singapore’s Best Customer Service Award for 2nd Year Running

News

Circles wins SBR’s Technology Excellence Awards for its cloud-native telco platform

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Circles wins SBR’s Technology Excellence Awards for its cloud-native telco platform

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Circles wins SBR’s Technology Excellence Awards for its cloud-native telco platform

Knowledge Hub

Predictive ARPU Growth Models for Techcos

Predictive ARPU models synchronise live subscriber behaviour with next-best-offer engines to surface upsell moments before a customer compares tariffs.
Knowledge Hub

Predictive ARPU Growth Models for Techcos

Predictive ARPU models synchronise live subscriber behaviour with next-best-offer engines to surface upsell moments before a customer compares tariffs.
News

Predictive ARPU Growth Models for Techcos

Predictive ARPU models synchronise live subscriber behaviour with next-best-offer engines to surface upsell moments before a customer compares tariffs.
Knowledge Hub

Generative AI Customer Support & CX Automation: Beyond the Scripted Chatbot

Generative AI support reads live billing and account context to resolve subscriber questions without a scripted decision tree or human queue.
Knowledge Hub

Generative AI Customer Support & CX Automation: Beyond the Scripted Chatbot

Generative AI support reads live billing and account context to resolve subscriber questions without a scripted decision tree or human queue.
News

Generative AI Customer Support & CX Automation: Beyond the Scripted Chatbot

Generative AI support reads live billing and account context to resolve subscriber questions without a scripted decision tree or human queue.
Knowledge Hub

What Is Data Science in Telecom: The Predictive Foundation Beneath the Network

Data science in telecom is the predictive foundation, not a reporting function. See the models, the data stack, and why prediction beats hindsight.
Knowledge Hub

What Is Data Science in Telecom: The Predictive Foundation Beneath the Network

Data science in telecom is the predictive foundation, not a reporting function. See the models, the data stack, and why prediction beats hindsight.
News

What Is Data Science in Telecom: The Predictive Foundation Beneath the Network

Data science in telecom is the predictive foundation, not a reporting function. See the models, the data stack, and why prediction beats hindsight.
Knowledge Hub

AI-Driven Loyalty Systems: Beyond Points and Rewards

Traditional loyalty programmes are cost centres. AI loyalty catalyses retention at the moment of departure intent, personalised and predictive by design.
Knowledge Hub

AI-Driven Loyalty Systems: Beyond Points and Rewards

Traditional loyalty programmes are cost centres. AI loyalty catalyses retention at the moment of departure intent, personalised and predictive by design.
News

AI-Driven Loyalty Systems: Beyond Points and Rewards

Traditional loyalty programmes are cost centres. AI loyalty catalyses retention at the moment of departure intent, personalised and predictive by design.
Knowledge Hub

AI-Driven Customer Experience: Predict the Failure Before the Call

AI CX personalisation predicts subscriber failures and next-best actions before the customer contacts support. Proactive resolution, not reactive care.
Knowledge Hub

AI-Driven Customer Experience: Predict the Failure Before the Call

AI CX personalisation predicts subscriber failures and next-best actions before the customer contacts support. Proactive resolution, not reactive care.
News

AI-Driven Customer Experience: Predict the Failure Before the Call

AI CX personalisation predicts subscriber failures and next-best actions before the customer contacts support. Proactive resolution, not reactive care.
Knowledge Hub

Agentic AI for Telecom: Moving Beyond Conversational Chatbots

Agentic AI has native BSS and OSS access to resolve subscriber issues end-to-end without human escalation. Chatbots describe the problem; agents fix it.
Knowledge Hub

Agentic AI for Telecom: Moving Beyond Conversational Chatbots

Agentic AI has native BSS and OSS access to resolve subscriber issues end-to-end without human escalation. Chatbots describe the problem; agents fix it.
News

Agentic AI for Telecom: Moving Beyond Conversational Chatbots

Agentic AI has native BSS and OSS access to resolve subscriber issues end-to-end without human escalation. Chatbots describe the problem; agents fix it.
Knowledge Hub

The Churn Engine: Predictive AI for Customer Retention

Churn is a data latency problem. AI-native retention synchronises subscriber micro-behaviours with real-time triggers before the billing cycle closes.
Knowledge Hub

The Churn Engine: Predictive AI for Customer Retention

Churn is a data latency problem. AI-native retention synchronises subscriber micro-behaviours with real-time triggers before the billing cycle closes.
News

The Churn Engine: Predictive AI for Customer Retention

Churn is a data latency problem. AI-native retention synchronises subscriber micro-behaviours with real-time triggers before the billing cycle closes.
Knowledge Hub

Unlocking ARPU Growth Through Digital Lifestyle Bundles

Knowledge Hub

Unlocking ARPU Growth Through Digital Lifestyle Bundles

News

Unlocking ARPU Growth Through Digital Lifestyle Bundles

AI at the Core: Across Telco Tech Stacks, Crossing Global Boundaries

AI-Native telcos are poised to reshape every telco's business function across the world. In this special Mobile World Conference 2026 compilation, leaders from Circles share how AI-native platforms enable telcos to reduce execution risk, improve ROI, and move from reactive sales models to continuous, data-driven revenue engines across Asia, Europe, the Middle East, and beyond.

MWC 2026: Customer Success as a Growth Engine in AI-Native Telcos | Meet Riana

In the telco-to-techco era, customer success becomes a true growth engine. At Circles, Customer Success is the bridge between vision and execution, ensuring telco transformation delivers real, measurable outcomes.

MWC 2026: How AI-Native Platforms Are Reshaping Telco Brands | Meet Fabian Sossa

As customer expectations rise across markets, brand trust and growth are increasingly shaped by consistency, relevance, and speed. Catch Fabian Sossa, VP of Global Marketing at Circles at MWC Barcelona 2026!

Telcos’ Inevitable Shift to AI-Native | Meet Saurabh Ohri

In fast-moving, high-growth markets, agility is what separates leaders from laggards. AI-Native platforms can help operators automate operations, accelerate time to market and launch, adapt, and scale without adding complexity.

MWC 2026: Scaling AI-Native Telcos Across MEA | Meet Remus Teodorescu

With operators in Middle East and Africa balancing greenfield growth, legacy transformation, and ambitious national digital agendas, flexibility and speed are critical. AI-Native platforms can help operators simplify operations across diverse and complex environments, enable rapid launches and expansions, and scale efficiently across markets.

MWC 2026: Navigating Europe’s AI-Native Telco Shift | Meet Katrina Brodrick

Across Europe, operators are balancing regulatory pressure, margin constraints, and the need to modernise legacy infrastructure. AI-native platforms enable telcos to adapt faster, operate more efficiently, and unlock new growth. Catch Katrina Brodrick, VP of Sales (Europe) at Circles at MWC Barcelona 2026!

Proven at Pace: Circles in the Techco Era

In this episode of Future Forward: Circles Leadership Perspectives, Fabian Sossa, VP of Global Marketing at Circles, explains why traditional telco systems, built for a slower era, no longer keep up with Generation D. He highlights how Circles’ cloud-native, modular platform helps operators adapt week-on-week, moving from selling connectivity to building ecosystems, experiences, and services customers truly value. Watch now to learn how Circles helps telcos evolve into true techcos that compete on speed, experience, and innovation.

Circles Aspire: The Multi-Tenant Advantage‍

In a world where digital is default, Circles Aspire reimagines what a platform can be. The vision, driven by Sanjay Kaul (CEO, Circles Aspire), points to a future where brands compose ecosystems across mobile, fixed, IoT, and utilities on a single, multi-tenant core, not just simply selling connectivity.

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