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Insights

ZerofyX: How Telco Bill Offset Loyalty Rewards Can Power App Monetization

How ZerofyX Turns Billing into Telco Loyalty Moments
Insights

ZerofyX: How Telco Bill Offset Loyalty Rewards Can Power App Monetization

How ZerofyX Turns Billing into Telco Loyalty Moments
Insights

ZerofyX: How Telco Bill Offset Loyalty Rewards Can Power App Monetization

How ZerofyX Turns Billing into Telco Loyalty Moments
Insights

Telecom Loyalty Economics: Turning Rewards Into Customer Value and Growth

Increasing Touchpoints, Making Rewards Relevant, Boosting Loyalty Economics
Insights

Telecom Loyalty Economics: Turning Rewards Into Customer Value and Growth

Increasing Touchpoints, Making Rewards Relevant, Boosting Loyalty Economics
Insights

Telecom Loyalty Economics: Turning Rewards Into Customer Value and Growth

Increasing Touchpoints, Making Rewards Relevant, Boosting Loyalty Economics
Insights

Telco App Monetization: How to Move From Bill Payments to Non-Connectivity Revenue

Insights

Telco App Monetization: How to Move From Bill Payments to Non-Connectivity Revenue

Insights

Telco App Monetization: How to Move From Bill Payments to Non-Connectivity Revenue

Insights

Insights from US Telco Consumer Survey 2026

Insights

Insights from US Telco Consumer Survey 2026

Insights

Insights from US Telco Consumer Survey 2026

Insights

MWC 2026: Of Horizontal Telco Clouds and AI Monetization

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MWC 2026: Of Horizontal Telco Clouds and AI Monetization

Insights

MWC 2026: Of Horizontal Telco Clouds and AI Monetization

Insights

MWC 2026: Agentic AI & The Rise of Anticipatory Telcos

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MWC 2026: Agentic AI & The Rise of Anticipatory Telcos

Insights

MWC 2026: Agentic AI & The Rise of Anticipatory Telcos

Insights

MWC 2026: Scaling Telco AI in the IQ Era & The Structural Reset Opportunity

Agentic AI, Autonomous Networks, & Emerging AI Monetization Methods for Telcos
Insights

MWC 2026: Scaling Telco AI in the IQ Era & The Structural Reset Opportunity

Agentic AI, Autonomous Networks, & Emerging AI Monetization Methods for Telcos
Insights

MWC 2026: Scaling Telco AI in the IQ Era & The Structural Reset Opportunity

Agentic AI, Autonomous Networks, & Emerging AI Monetization Methods for Telcos
Insights

Building an AI-Native Telecommunications Vision: From Connectivity to Intelligence

Insights

Building an AI-Native Telecommunications Vision: From Connectivity to Intelligence

Insights

Building an AI-Native Telecommunications Vision: From Connectivity to Intelligence

Insights

Partnered or Proprietary? Decoding the Digital Mobile Operator Dilemma

What CEOs Need to Know
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Partnered or Proprietary? Decoding the Digital Mobile Operator Dilemma

What CEOs Need to Know
Insights

Partnered or Proprietary? Decoding the Digital Mobile Operator Dilemma

What CEOs Need to Know
Insights

Telco Digital Transformation: Why the Clean Slate Full-Stack Approach is Mission Critical

How You Can Overcome Common Pitfalls Holding Telcos Back
Insights

Telco Digital Transformation: Why the Clean Slate Full-Stack Approach is Mission Critical

How You Can Overcome Common Pitfalls Holding Telcos Back
Insights

Telco Digital Transformation: Why the Clean Slate Full-Stack Approach is Mission Critical

How You Can Overcome Common Pitfalls Holding Telcos Back
Insights

A Digital Telco's Guide to Success

Core Offering and Smooth Onboarding User Journey
Insights

A Digital Telco's Guide to Success

Core Offering and Smooth Onboarding User Journey
Insights

A Digital Telco's Guide to Success

Core Offering and Smooth Onboarding User Journey
Insights

Why Operators Need to Look Beyond Connectivity

Is Connectivity Enough? How Operators Can Thrive Beyond Traditional Services
Insights

Why Operators Need to Look Beyond Connectivity

Is Connectivity Enough? How Operators Can Thrive Beyond Traditional Services
Insights

Why Operators Need to Look Beyond Connectivity

Is Connectivity Enough? How Operators Can Thrive Beyond Traditional Services
Insights

AI in Telecom

Hype or the Future of Customer-Centric Innovation?
Insights

AI in Telecom

Hype or the Future of Customer-Centric Innovation?
Insights

AI in Telecom

Hype or the Future of Customer-Centric Innovation?
Insights

Circles’ Revolutionary Innovation Engine Drastically Improves Customer Engagement

Read more to find out how
Insights

Circles’ Revolutionary Innovation Engine Drastically Improves Customer Engagement

Read more to find out how
Insights

Circles’ Revolutionary Innovation Engine Drastically Improves Customer Engagement

Read more to find out how
Insights

Telco Economics

3 Building Blocks to Strengthen Financials
Insights

Telco Economics

3 Building Blocks to Strengthen Financials
Insights

Telco Economics

3 Building Blocks to Strengthen Financials
Insights

As Telcos Transition to Techcos, is an NPS Score Still Relevant?

Part 2
Insights

As Telcos Transition to Techcos, is an NPS Score Still Relevant?

Part 2
Insights

As Telcos Transition to Techcos, is an NPS Score Still Relevant?

Part 2
News

53% of European Consumers Are Open to Switching Mobile Providers as Telco Loyalty Comes Under Pressure

New Circles analysis finds price and network quality remain the foundations of retention, while bundles, rewards and personalization must prove their impact on customer loyalty
News

53% of European Consumers Are Open to Switching Mobile Providers as Telco Loyalty Comes Under Pressure

New Circles analysis finds price and network quality remain the foundations of retention, while bundles, rewards and personalization must prove their impact on customer loyalty
News

53% of European Consumers Are Open to Switching Mobile Providers as Telco Loyalty Comes Under Pressure

New Circles analysis finds price and network quality remain the foundations of retention, while bundles, rewards and personalization must prove their impact on customer loyalty
News

68% of Americans Want to ‘Earn’ Their Way Out of Phone Bill, Survey Finds

National consumer survey reveals eroding loyalty to traditional telecoms, new gamification economy around phone bills
News

68% of Americans Want to ‘Earn’ Their Way Out of Phone Bill, Survey Finds

National consumer survey reveals eroding loyalty to traditional telecoms, new gamification economy around phone bills
News

68% of Americans Want to ‘Earn’ Their Way Out of Phone Bill, Survey Finds

National consumer survey reveals eroding loyalty to traditional telecoms, new gamification economy around phone bills
News

Circles, Greyskies and HCLTech Collaborate in TM Forum Catalyst Program to Accelerate AI-led Autonomous Network Operations

News

Circles, Greyskies and HCLTech Collaborate in TM Forum Catalyst Program to Accelerate AI-led Autonomous Network Operations

News

Circles, Greyskies and HCLTech Collaborate in TM Forum Catalyst Program to Accelerate AI-led Autonomous Network Operations

News

Circles and OpenAI Announce Major Milestone in Building the World’s First AI-Native Telco Stack

News

Circles and OpenAI Announce Major Milestone in Building the World’s First AI-Native Telco Stack

News

Circles and OpenAI Announce Major Milestone in Building the World’s First AI-Native Telco Stack

News

Circles Strengthens Technology Leadership to Support Next Phase of Growth

News

Circles Strengthens Technology Leadership to Support Next Phase of Growth

News

Circles Strengthens Technology Leadership to Support Next Phase of Growth

News

Circles Further Strengthens Leadership Team to Power Its Next Phase of Global Growth and Category Creation

News

Circles Further Strengthens Leadership Team to Power Its Next Phase of Global Growth and Category Creation

News

Circles Further Strengthens Leadership Team to Power Its Next Phase of Global Growth and Category Creation

News

Circles and Huawei Sign Strategic Collaboration to Advance AI-Native Digital Telecom Solutions Globally

News

Circles and Huawei Sign Strategic Collaboration to Advance AI-Native Digital Telecom Solutions Globally

News

Circles and Huawei Sign Strategic Collaboration to Advance AI-Native Digital Telecom Solutions Globally

News

Circles.Life launches Zerofy Cashback Card with Airwallex and Visa, offering zero conditions and unlimited instant cashbacks worldwide

News

Circles.Life launches Zerofy Cashback Card with Airwallex and Visa, offering zero conditions and unlimited instant cashbacks worldwide

News

Circles.Life launches Zerofy Cashback Card with Airwallex and Visa, offering zero conditions and unlimited instant cashbacks worldwide

Knowledge Hub

Predictive ARPU Growth Models for Techcos

Predictive ARPU models synchronise live subscriber behaviour with next-best-offer engines to surface upsell moments before a customer compares tariffs.
Knowledge Hub

Predictive ARPU Growth Models for Techcos

Predictive ARPU models synchronise live subscriber behaviour with next-best-offer engines to surface upsell moments before a customer compares tariffs.
News

Predictive ARPU Growth Models for Techcos

Predictive ARPU models synchronise live subscriber behaviour with next-best-offer engines to surface upsell moments before a customer compares tariffs.
Knowledge Hub

Generative AI Customer Support & CX Automation: Beyond the Scripted Chatbot

Generative AI support reads live billing and account context to resolve subscriber questions without a scripted decision tree or human queue.
Knowledge Hub

Generative AI Customer Support & CX Automation: Beyond the Scripted Chatbot

Generative AI support reads live billing and account context to resolve subscriber questions without a scripted decision tree or human queue.
News

Generative AI Customer Support & CX Automation: Beyond the Scripted Chatbot

Generative AI support reads live billing and account context to resolve subscriber questions without a scripted decision tree or human queue.
Knowledge Hub

What Is Data Science in Telecom: The Predictive Foundation Beneath the Network

Data science in telecom is the predictive foundation, not a reporting function. See the models, the data stack, and why prediction beats hindsight.
Knowledge Hub

What Is Data Science in Telecom: The Predictive Foundation Beneath the Network

Data science in telecom is the predictive foundation, not a reporting function. See the models, the data stack, and why prediction beats hindsight.
News

What Is Data Science in Telecom: The Predictive Foundation Beneath the Network

Data science in telecom is the predictive foundation, not a reporting function. See the models, the data stack, and why prediction beats hindsight.
Knowledge Hub

AI-Driven Loyalty Systems: Beyond Points and Rewards

Traditional loyalty programmes are cost centres. AI loyalty catalyses retention at the moment of departure intent, personalised and predictive by design.
Knowledge Hub

AI-Driven Loyalty Systems: Beyond Points and Rewards

Traditional loyalty programmes are cost centres. AI loyalty catalyses retention at the moment of departure intent, personalised and predictive by design.
News

AI-Driven Loyalty Systems: Beyond Points and Rewards

Traditional loyalty programmes are cost centres. AI loyalty catalyses retention at the moment of departure intent, personalised and predictive by design.
Knowledge Hub

AI-Driven Customer Experience: Predict the Failure Before the Call

AI CX personalisation predicts subscriber failures and next-best actions before the customer contacts support. Proactive resolution, not reactive care.
Knowledge Hub

AI-Driven Customer Experience: Predict the Failure Before the Call

AI CX personalisation predicts subscriber failures and next-best actions before the customer contacts support. Proactive resolution, not reactive care.
News

AI-Driven Customer Experience: Predict the Failure Before the Call

AI CX personalisation predicts subscriber failures and next-best actions before the customer contacts support. Proactive resolution, not reactive care.
Knowledge Hub

Agentic AI for Telecom: Moving Beyond Conversational Chatbots

Agentic AI has native BSS and OSS access to resolve subscriber issues end-to-end without human escalation. Chatbots describe the problem; agents fix it.
Knowledge Hub

Agentic AI for Telecom: Moving Beyond Conversational Chatbots

Agentic AI has native BSS and OSS access to resolve subscriber issues end-to-end without human escalation. Chatbots describe the problem; agents fix it.
News

Agentic AI for Telecom: Moving Beyond Conversational Chatbots

Agentic AI has native BSS and OSS access to resolve subscriber issues end-to-end without human escalation. Chatbots describe the problem; agents fix it.
Knowledge Hub

The Churn Engine: Predictive AI for Customer Retention

Churn is a data latency problem. AI-native retention synchronises subscriber micro-behaviours with real-time triggers before the billing cycle closes.
Knowledge Hub

The Churn Engine: Predictive AI for Customer Retention

Churn is a data latency problem. AI-native retention synchronises subscriber micro-behaviours with real-time triggers before the billing cycle closes.
News

The Churn Engine: Predictive AI for Customer Retention

Churn is a data latency problem. AI-native retention synchronises subscriber micro-behaviours with real-time triggers before the billing cycle closes.
Knowledge Hub

Unlocking ARPU Growth Through Digital Lifestyle Bundles

Knowledge Hub

Unlocking ARPU Growth Through Digital Lifestyle Bundles

News

Unlocking ARPU Growth Through Digital Lifestyle Bundles

AI at the Core: Across Telco Tech Stacks, Crossing Global Boundaries

AI-Native telcos are poised to reshape every telco's business function across the world. In this special Mobile World Conference 2026 compilation, leaders from Circles share how AI-native platforms enable telcos to reduce execution risk, improve ROI, and move from reactive sales models to continuous, data-driven revenue engines across Asia, Europe, the Middle East, and beyond.

MWC 2026: Customer Success as a Growth Engine in AI-Native Telcos | Meet Riana

In the telco-to-techco era, customer success becomes a true growth engine. At Circles, Customer Success is the bridge between vision and execution, ensuring telco transformation delivers real, measurable outcomes.

MWC 2026: How AI-Native Platforms Are Reshaping Telco Brands | Meet Fabian Sossa

As customer expectations rise across markets, brand trust and growth are increasingly shaped by consistency, relevance, and speed. Catch Fabian Sossa, VP of Global Marketing at Circles at MWC Barcelona 2026!

Telcos’ Inevitable Shift to AI-Native | Meet Saurabh Ohri

In fast-moving, high-growth markets, agility is what separates leaders from laggards. AI-Native platforms can help operators automate operations, accelerate time to market and launch, adapt, and scale without adding complexity.

MWC 2026: Scaling AI-Native Telcos Across MEA | Meet Remus Teodorescu

With operators in Middle East and Africa balancing greenfield growth, legacy transformation, and ambitious national digital agendas, flexibility and speed are critical. AI-Native platforms can help operators simplify operations across diverse and complex environments, enable rapid launches and expansions, and scale efficiently across markets.

MWC 2026: Navigating Europe’s AI-Native Telco Shift | Meet Katrina Brodrick

Across Europe, operators are balancing regulatory pressure, margin constraints, and the need to modernise legacy infrastructure. AI-native platforms enable telcos to adapt faster, operate more efficiently, and unlock new growth. Catch Katrina Brodrick, VP of Sales (Europe) at Circles at MWC Barcelona 2026!

Proven at Pace: Circles in the Techco Era

In this episode of Future Forward: Circles Leadership Perspectives, Fabian Sossa, VP of Global Marketing at Circles, explains why traditional telco systems, built for a slower era, no longer keep up with Generation D. He highlights how Circles’ cloud-native, modular platform helps operators adapt week-on-week, moving from selling connectivity to building ecosystems, experiences, and services customers truly value. Watch now to learn how Circles helps telcos evolve into true techcos that compete on speed, experience, and innovation.

Circles Aspire: The Multi-Tenant Advantage‍

In a world where digital is default, Circles Aspire reimagines what a platform can be. The vision, driven by Sanjay Kaul (CEO, Circles Aspire), points to a future where brands compose ecosystems across mobile, fixed, IoT, and utilities on a single, multi-tenant core, not just simply selling connectivity.

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