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Circles’ digital telco wins two 2023 Asian Telecom Awards

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Recognized in the categories of Marketing and Brand Initiative of the Year and Travel Product of the Year.

Circles, the leading global digital telco and consumer company, won two prestigious awards from the Asian Telecom Awards 2023. The award recognises the remarkable achievements and initiatives of Asia’s leading telco companies.

The Travel Product of the Year was awarded to Circles’ digital telco, Circles Life Singapore’s travel lifestyle app, Jetpac. Launched in 2022 to provide greater convenience and experience to post-COVID travellers, Jetpac promises travel freedom for all with its fuss-free e-sim activation, unbeatable global roaming rates and travel perks. Within 4 months of launch, Jetpac achieved more than 10x growth in sign-ups, of which, more than 50% were new customers.

The second award, Marketing & Brand Initiative of the Year, was awarded to Circles Life Australia for its ‘Big Freeze’ campaign. When several leading national telco operators raised their mobile plan prices, Circles Life did the ‘untelco’ thing and froze their prices for 18 months to help the everyday Australians adapt to the rising cost of living without compromising on their digital experiences. Through the campaign, Circles Life saw a 28% increase in sales, including a significant spike in new customers from the leading telcos.

Abhishek Gupta, co-founder of Circles said, “We are honoured to receive two accolades from the Asian Telecom Awards 2023. This recognition is a strong testament that we are delivering the digital telco experiences that people want and need. It also reflects our agility in rapidly bringing innovative services that deliver greater convenience and value to our customers.”

“We are pleased to confer Circles’ digital telco two Asian Telecom Awards. Circles’ innovative and customer-centric marketing approach has truly set them apart from the competition, and it’s no surprise they’ve earned the Marketing & Brand Initiative of the Year and the Travel Product of the Year awards. We can’t wait to see what they come up with next,” says Tim Charlton, Publisher and Editor-in-Chief, Asian Telecom Magazine.

For the original article on Circle’s’ 2023 Asian Telecom Awards wins, visit here.

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Personalizing the Customer Experience at Every Touchpoint

 One of the most immediate and impactful uses of AI is in personalization. Telcos have long recognized that customer experience is more than just a differentiator—it’s central to loyalty and long-term success. AI enables telcos to create customer journeys that are tailored based on actual behavior and preferences.             

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Complicated Billing and Bill Shock
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Complicated Billing and Bill Shock
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Complicated Billing and Bill Shock
“Why am I being charged for this?!"
The telco industry has been notorious for poor customer service - in some cases, marketing professors even point to older telco ‘bad profit’ practices as poor examples of customer relationship management. Examples like these
This lack of transparency repulses customers and frustrates those who want to switch to better deals.

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Complicated Billing and Bill Shock
“Why am I being charged for this?!"
Complicated Billing and Bill Shock
“Why am I being charged for this?!"
Complicated Billing and Bill Shock
“Why am I being charged for this?!"
Complicated Billing and Bill Shock
“Why am I being charged for this?!"

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10 April 2023

Circles’ digital telco wins two 2023 Asian Telecom Awards

News

10 April 2023

Circles’ digital telco wins two 2023 Asian Telecom Awards

Written by

Recognized in the categories of Marketing and Brand Initiative of the Year and Travel Product of the Year.

Circles, the leading global digital telco and consumer company, won two prestigious awards from the Asian Telecom Awards 2023. The award recognises the remarkable achievements and initiatives of Asia’s leading telco companies.

The Travel Product of the Year was awarded to Circles’ digital telco, Circles Life Singapore’s travel lifestyle app, Jetpac. Launched in 2022 to provide greater convenience and experience to post-COVID travellers, Jetpac promises travel freedom for all with its fuss-free e-sim activation, unbeatable global roaming rates and travel perks. Within 4 months of launch, Jetpac achieved more than 10x growth in sign-ups, of which, more than 50% were new customers.

The second award, Marketing & Brand Initiative of the Year, was awarded to Circles Life Australia for its ‘Big Freeze’ campaign. When several leading national telco operators raised their mobile plan prices, Circles Life did the ‘untelco’ thing and froze their prices for 18 months to help the everyday Australians adapt to the rising cost of living without compromising on their digital experiences. Through the campaign, Circles Life saw a 28% increase in sales, including a significant spike in new customers from the leading telcos.

Abhishek Gupta, co-founder of Circles said, “We are honoured to receive two accolades from the Asian Telecom Awards 2023. This recognition is a strong testament that we are delivering the digital telco experiences that people want and need. It also reflects our agility in rapidly bringing innovative services that deliver greater convenience and value to our customers.”

“We are pleased to confer Circles’ digital telco two Asian Telecom Awards. Circles’ innovative and customer-centric marketing approach has truly set them apart from the competition, and it’s no surprise they’ve earned the Marketing & Brand Initiative of the Year and the Travel Product of the Year awards. We can’t wait to see what they come up with next,” says Tim Charlton, Publisher and Editor-in-Chief, Asian Telecom Magazine.

For the original article on Circle’s’ 2023 Asian Telecom Awards wins, visit here.

Learn More

News

Circles at M360 APAC 2023: Delivering Digital Telco Experiences

News

Circles, a digital telco pioneer, becomes a Harvard Business School MBA case study

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Beyond Connectivity and Telcos to Techcos