MWC 2025

Embracing Digital and Going Beyond
Focused on cultural change, agile business models, and customer-centricity, our vision for MWC reflects the evolution from telco to techco. It helps us identify gaps, unlock potential, and fully embrace digital leadership via the digital quotient, our proprietary scale for measuring digital intelligence and readiness. In addition to this vision, we believe in going beyond, which leverages technology to create value for multi-generational customers and global communities in an interconnected world.

Solution Themes

Taking the Leap: From Telco to Techco

The leap from telco to techco is a game-changing shift, transforming telcos into digital leaders. By embracing innovation, serving digital natives, and building for the future, telcos can level set with legacy industries like transportation and banking that have already undergone digital transformation.

Digital Quotient: Measuring Digital Intelligence for Telco Transformation

The Digital Quotient (DQ), pioneered by Circles, is a framework for telcos to transition into techcos and ultimately become Ideal Digital Mobile Operators. It measures readiness across key areas like brand resonance, app experiences, service diversification, and customer excellence to help telcos drive innovation and achieve sustainable growth.

Achieving Excellence as an Ideal Digital Mobile Operator

An Ideal Digital Mobile Operator (DMO) is the ultimate goal for telcos, excelling in customer-centricity, rapid innovation, and value-added services beyond connectivity. These strengths drive outcomes like high Net Promoter Scores (NPS), strong profitability, diversified Average Revenue Per User (ARPU), and a sustainable cost structure.

Our Story

Circles:
Telco to Techco

Circles:
Our Vision and Values

Founding of Circles:
A Vision for Change

Circles:
Our Vision and Values

Founding of Circles:
A Vision for Change

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